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Founders Respond Personally

We’re a small team. Email founders@summerengine.com for any questions, bugs, or feature requests. We respond personally to every inquiry, typically within 24 hours. No ticket queues, no bots.

Where to Get Help

Email. founders@summerengine.com. Best for detailed technical questions, bug reports, or anything that benefits from a written thread. Discord. discord.gg/yUpgtxnZky. Active community of Summer Engine users. Good for quick questions, sharing work, and getting feedback. The founders are in there too. Documentation. You’re reading it. The Knowledge Base, quickstarts, and guides cover most common questions. AI agents can also use our docs. Mintlify auto-generates llms.txt for discoverability.

What to Include When Reaching Out

For bugs: What you were doing, what you expected, what happened. Screenshots or error messages help. Your OS and Summer Engine version. For feature requests: Describe the use case. What are you trying to do? Why would this help? For general questions: Just ask. We’re happy to help.

Response Times

We aim to respond to email within 24 hours on business days. Discord is often faster. Someone from the community or the team may answer within minutes.